Mylena Investigation Office

Investigation Services Across Japan

Privacy policy

Mylena Investigation Office (hereinafter referred to as "the Office") recognizes the importance of personal information and is committed to its proper collection, use, and management in accordance with the following policy.

1. Collection of Personal Information

When you contact us, request a consultation, or place an inquiry, we may ask you to provide personal information such as your name, phone number, email address, postal address, and information related to the subject of investigation. All personal information is collected through lawful and fair means.

2. Purpose of Use

Personal information collected will be used for the following purposes:

  • Responding to inquiries and consultations

  • Conducting investigation services and related communications

  • Improving our services and operations

  • Sending important notices when necessary

We will not use your personal information for any purpose beyond those listed above.

    3. Management of Personal Information

    The Office takes appropriate security measures to ensure the accuracy and safety of personal information, including protection against unauthorized access, loss, destruction, alteration, and leakage.

    4. Disclosure to Third Parties

    The Office will not disclose or provide personal information to third parties except in the following circumstances:

    • With the consent of the individual concerned

    • When required by law

    • When necessary to protect the life, physical safety, or property of an individual

      5. Access, Correction, and Deletion

      If you wish to access, correct, or delete your personal information, please contact us. We will verify your identity and respond promptly.

      6. Use of Cookies

      This website may use cookies to improve usability and analyze site traffic. Cookies do not collect any personally identifiable information.

      7. Access Analytics

      This website may use access analytics tools such as Google Analytics. These tools use cookies to collect traffic data, but do not identify individual users.

      8. Changes to This Policy

      The contents of this policy may be revised without prior notice due to changes in laws or services. Any revised policy will take effect from the time it is published on this website.

      9. Contact

      For inquiries regarding this policy, please use the contact form below.